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This Payments & Refund Policy outlines the terms related to transactions made through any of the platforms or verticals operated by Intothepro Techscapes, including services, products, and training programs.

1. Payment Terms
  • All payments are processed through a centralized and secure payment gateway registered under Intothepro Techscapes.
  • Prices for services or products will be clearly communicated through proposals, invoices, or published pricing on the platform.
  • Payment may be required in advance for services, subscriptions, or training enrollments, unless otherwise agreed in writing.
  • Accepted payment methods include:
    • Credit/Debit cards
    • Net banking
    • UPI
    • Wallets and other digital payment modes supported by our gateway provider
2. Invoicing
  • Upon successful payment, an official invoice will be generated and sent to the registered email ID.
  • In case of any discrepancies in the invoice, users are requested to notify us within 5 business days from the date of issue.
3. Taxes
  • All prices are exclusive of applicable taxes unless stated otherwise.
  • Any applicable GST, service tax, or other local taxes will be added at checkout or included in the invoice as per regulations.
4. Refund Policy

Our refund policy varies depending on the type of service or product purchased.

a. Software Development / IT Consulting Services

  • Payments made for time-based, milestone-based, or project-based services are non-refundable once work has commenced.
  • In the case of advance payments, partial refunds may be considered only if project cancellation is requested before initiation.

b. Training Programs

  • For self-paced or instructor-led programs:
    • 100% refund if cancellation is requested at least 7 days before the start date.
    • 50% refund if cancellation is requested within 3-6 days of the start date.
    • No refund for cancellations within 48 hours or after the program has started.
  • Refunds will not be provided for non-attendance, partial attendance, or lack of participation.

c. Digital Products / Downloads

  • Payments for downloadable content or licensed software/tools are non-refundable once accessed or delivered.

d. Recruitment & Staffing Solutions

  • Fees for recruitment services, profile sharing, or placement assistance are non-refundable after profiles are shared or services are initiated.
  • If a guarantee period is mentioned in your service agreement (e.g., replacement in case of attrition), that clause will apply in lieu of refunds.
5. Refund Processing Time
  • All eligible refunds will be processed within 7–10 business days to the original payment method.
  • Transaction fees, processing charges, or taxes (if applicable) may be deducted from the refund amount.
6. Cancellation Policy
  • Users can request cancellations by writing to support@intothepro.com with proper details.
  • Cancellations are subject to approval and will follow the refund policy timelines mentioned above.
7. Dispute Resolution

If you believe a charge was made in error or have a concern regarding a transaction, please contact us at support@intothepro.com. We will investigate and aim to resolve disputes fairly and promptly.

8. Changes to This Policy

We reserve the right to update this policy as required. Any changes will be reflected on this page with a revised \"Effective Date.\"

9. Contact Us

For payment-related queries, cancellations, or refund requests, please reach out to:

Intothepro Techscapes
Email: support@intothepro.com
Phone: [Insert Contact Number]
Website: [https://www.intothepro.com]

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